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A Swedish Owned Retail Enterprise

A Swedish owned marketing, distribution and retail company which focus on accessories geared towards Southeast Asia now increases its sales by 200%, by implementing NetSuite ERP the company accelerates its productivity only by adding 3 extra staff. “Seeing how easily we could monitor our inventory and transactions for the first time was a great moment.”

Challenges

  • Suffered from delays in financial reporting, fulfillment and other processes that impacted business performance.
  • Fragmented infrastructure imposed a high cost in hardware purchases, software licensing, and IT upgrades, maintenance and data backups

Solution

  • NetSuite selected in 2010 over SAP and Sage as a single, integrated cloud system that could meet all business requirements
  • Cloud architecture enables anytime, anytime access with fast and easy ramp-up for new users
  • Scalability and extensibility enables Candles and Supplies to pursue further business growth with financial planning and other enhancements

Result

  • By implementing NetSuite all C-level employees are able to have real-time view of its business, spanning sales, customers, inventory, ecommerce, costs, profitability and more.
  • Now our customer has detailed visibility into raw materials, labor and other costs to manage pricing and profitability, not possible with its previous siloed system.
  • Lag time of 30 days for financial reporting replaced with on-demand visibility into

A Large Regional Property Mgmt Company

A major real estate investment company who are experts in enhancing the value of land at each and every stage of real estate development saves money, administrative time by switching to NetSuite’s cloud architecture.

Challenges

  • Previous ERP application was difficult to use and required specialized development resources, introducing risk of disruption.
  • Company lacked timely visibility into per-project costs and income, meaning tedious and time-consuming reporting to piece together information.

Solution

  • Company wanted a flexible, easy-to-use cloud solution backed by the resources of a large and credible global software provider
  • NetSuite selected over multiple ERPs as a low-maintenance cloud solution that offers global flexibility and anywhere, anytime access.

Result

  • Rich customer demographic data collected in NetSuite led to profitable spinoff of consumer intelligence business.
  • Company gained real-time visibility into budgets vs. actuals for member-funded in their real estate projects across APAC & Americas
  • NetSuite enables company to better manage its project portfolio of about $60 million invested in approximately 30 projects at any given time.
  • Automated invoicing has dramatically increased efficiency over what was a manual process, helping improve cash flow forecasting
  • Automated system for accounts receivable management
  • Constant immediate overview of the company’s financial situation
  • NetSuite’s flexible interface and report builder enables management to analyze project cost to complete accounts on a real time basis

Leading Advertising Company

Know how a Singapore’s leading real estate advertising operator boosts its sales by 80%, as company’s existing ERP package and server system was unable to deal with customer demands and rapid business expansion CuriousRubik has replaced outdated software with cutting edge NetSuite platform, now the expands its operations across EMEA and APAC regions. “When you are building new relationships with hundreds of people a month, it’s just not possible to stay on top of things without having a system like NetSuite”

Challenges

  • Lack of process integration, manual data entry errors, slowdowns, and redundancies prevented the company from expanding its business
  • Lack of integration with GL and CRM caused redundant data entry, slowing productivity
  • Project managers, working with spreadsheets, had difficulty keeping processes consistent among themselves and making accurate forecasts

Solution

  • Company selected NetSuite CRM+ after considering global on-premise ERP for greater speed of implementation, cost efficiency and management control
  • NetSuite providing powerful, reliable platform for core CRM and custom functionality
  • All agent contacts with prospects and clients provide full sales cycle history
  • Financial, sales, expense, and commissions reports automatically emailed to managers, or are available as needed
  • Flexible platform allows for future expansion in property management.

Result

  • Seamless management of all companies Contacts, Companies, Listings, Comparable, Buyer/Tenant Requirements, Offers, and Closings
  • Dramatically improved sales pipeline tracking
  • Effectively manage Pipeline and Commission Forecasting
  • Reduced time spent for compiling lead information by 60 hours per month
  • Secure sharing of important information throughout organization’s customers and partners

Bangkok Based Pet Food Ecommerce

A Bangkok based early-stage investment and incubation investor who focuses the investment, business development and harvest activities on strategic value moves business into fast lane with improved business visibility in the cloud. “ A Bangkok based early-stage investment and incubation investor who focuses the investment, business development and harvest activities on strategic value moves business into fast lane with improved business visibility in the cloud. ”

Challenges

  • Time-consuming manual processes to collect and reconcile financial data from disparate systems.
  • Monthly financial close took 30 days or more.
  • Poor visibility into costs vs. budget and overall project financials.
  • Inconsistent results from significant use of advanced excel formulas.
  • Limited ability to scale as the business grew and to manage effectively across the U.S., Australia and Asia.

Solution

  • NetSuite OneWorld supports global business operations in the US, Australia and in Asian countries, automating conversion of foreign currencies for transactions with overseas vendors.
  • Dashboards help drill for real-time detail on new-business proposals and current projects.

Result

  • Rapid NetSuite implementation with low cost of entry.
  • Reduced monthly financial close from 30 days to 10 days and streamlined revenue recognition processes.
  • Improved budget vs. actuals tracking with real-time data and anywhere, anytime access.
  • Enhanced overall business efficiency, client service and employee productivity.
  • Streamlined multi-currency billings, payments, taxation and reconciliation across about a dozen currencies.
  • Strengthened accountability with clients with full tracking and documentation of per-project expenses.
  • Fine-tuned business, financial and reporting processes with SuiteCloud customization.

Japan Based Recruitment Management Company

An Indo-Japan recruiting company gains agility and reduces operating costs by extending NetSuite’s ultimate platform for Business Process Customization & verticalization, by partnering with CuriousRubik now the company is able to save $70,000 yearly over server-based software. “An Indo-Japan recruiting company gains agility and reduces operating costs by extending NetSuite’s ultimate platform for Business Process Customization & verticalization, by partnering with CuriousRubik now the company is able to save $70,000 yearly over server-based software.”

Challenges

  • The Customer was using a combined customer relationship management (CRM) and email solution in its day-to-day operations, but was unhappy with the functionality as it struggled to adequately track communications between its recruiters and their candidates.
  • Lacked a reliable, high-performance system that was fast and easy to use.
  • The customer needs a system that allows employees to work remotely with no loss of productivity and one that was highly securable.
  • The company was experiencing rapid growth and needed a solution that would scale with them without requiring additional resources.

Solution

  • CuriousRubik replaces in-build CRM, Marketing and Database engines with NetSuite application.
  • The company gets automatic updates of cloud software, so the company doesn’t have to worry about keeping up with the latest version.

Result

  • With fast access to all critical information, now the company is able to closes more deals by tracking all candidate and client information in NetSuite.
  • CuriousRubik implemented NetSuite application to scale effortlessly with rapid growth and is accessible from anytime and anyplace.

Norwegin Based Survey and Positioning Service Company

Norwegian based survey and positioning Service Company operates internationally with a single, integrated NetSuite platform and saves $100,000 on IT costs and maintenance.

Challenges

  • Company had no way to foresee changes in rental volume by large clients
  • Thin profit margins prohibited company from bringing in expensive on-premise IT software.

Solution

  • The Company replaced multi-vendor IT systems with NetSuite CRM and ERP applications.
  • Role-based dashboards give each employees immediate access to crucial business data
  • Next phase will automate companies’ repair and maintenance business.

Result

  • Now the company has real-time visibility of capital assets is the key to successful rental management.
  • Rental-equipment billing automation saves more than $10,000 annually through faster, more accurate invoicing.
  • Accurate forecasting helps company manage its rental equipment dynamically by responding to changing market conditions.

Singapore Largest Electronic Distribution Company

Singapore’s largest electronic components distributor increase sales while reducing operating expenses by 30%

Challenges

  • Increasingly competitive Asian market for specialized processes automation, instrumentation, and other equipment
  • Lack of inventory and manufacturing management software support challenged further growth
  • Needed highly trained staff for selling and servicing highly complex products that can cost as much as $25,000
  • Wanted to win trust and confidence of manufacturer-partners

Solution

  • Replaced On Premise software with NetSuite SaaS application
  • NetSuite integrated inventory management across more than 5 locations with sales forecasting, allowing more accurate stock levels
  • Role-based dashboards give each employees immediate access to crucial business data
  • Anywhere, anytime access enabled through NetSuite cloud on computers and iPhone devices

Result

  • Reduced operating expenses by 30%
  • Sales report frequency improved from 1 report per quarter to automatic monthly and self-service on-demand reports as needed
  • Workflow handling cut typical sales training time from 2 years to 3 months
  • Time to process in-stock order dropped from 30 minutes to 5 minutes

Resource Planning

One of the very specific advantages of this solution is resource planning… Our resource utilization is better and smarter than ever, and that leads to greater profits.

Challenges

  • Consumers was unable to track costs for facilities and professionals used in projects, so couldn’t fine-tune pricing or optimize business performance
  • Limitations of its accounting software made it impossible to determine actual resource costs – and therefore project profitability—which hampered accurate pricing estimates for new assignments
  • Also, limitations of the company’s accounting software/spreadsheet processes created inefficiencies in day-to-day business performance

Solution

  • NetSuite’s ease of modification facilitates its efforts to use workflows and saved searches to standardize key research processes
  • The company originally wanted time-tracking software to augment its accounting system, but decided to replace the accounting system altogether when it saw the extent of NetSuite’s capabilities
  • The company, which needs to maintain servers for its research databases, credits NetSuite’s cloud architecture for simplifying computer maintenance by keeping all customers on a single version of its software

Result

  • The company can now optimize pricing and utilization of test facilities and human resources to maximize profitability and minimize resource waste
  • The company has been able to standardize on key processes, such as tabulating research results, to improve cost efficiencies and maximize business performance
  • Integrated, real-time information is now immediately available—monthly financial reports that previously took a month are now ready in 2 days, while ad hoc reports now take 10 minutes, compared to 2 hours previously
  • With NetSuite, Q Research now gets data centralization, workflow compliance, and automatic, one-click reporting—benefits that were not possible with the previous system

Customized Warehouse Management Application

Based on business objective and with power of SuiteCloud, CuriousRubik developed a customized warehouse management application.

Challenges

  • Transactional data required manual re-keying and importing, leading to delays and errors
  • Manual processes and network of small retailers slowed shipments
  • Customer service lacked integration with other key systems, slowing response time

Solution

  • The Company manages all ERP, CRM, Ecommerce, inventory and warehouse operations through NetSuite
  • Based on business objective and with power of SuiteCloud, CuriousRubik developed a customized warehouse management application.

Result

  • NetSuite eliminates duplicate entry throughout the value chain, improving accuracy and saving valuable time
  • NetSuite Customer Center enables third-party retailers to re-order stock, pay invoices, and download media resources through Web interface
  • Inventory turnover and vendor collection cycles improved through streamlined NetSuite best practices

Malaysian Based Accesories Manufacture Company

CuriousRubik helps Malaysian based exhausts and accessories manufacture grow 583% while cutting costs by $100,000 yearly.

Challenges

  • Limited IT software couldn’t handle company’s fast growth
  • Company needs a flexible, on-demand system to reinvigorate its business with visibility into areas needing improvement and better business efficiency and speed
  • Poor visibility into inventory and sales orders caused stock run outs, and slowed some product deliveries

Solution

  • NetSuite selected as a complete business solution for core back- and front-office systems and a platform for rapid growth
  • The company includes automated BOM (Bill of Materials) processing and automated workflows for handling complex product change notices.
  • Now the overall production is about 500,000 exhausts a year.
  • In these last years, the company started to spread its products across Asian and South American Markets.

Result

  • Single integrated cloud platform for inventory management, order to cash, financials and sales pipeline delivers scalability and efficiency for growth
  • Complete end to end implementation done in 3 weeks of time.
  • Real-time visibility into financials helped to reduce operating costs and receivables time while doubling its gross margins and offering consumers a lower-priced product

Large Wholesale Distribution Company

Since partnering with CuriousRubik, the growth of our business has more than doubled and overall customer satisfaction has increased by 30%

Challenges

  • Multiple corporate brands, controlling business processes and managing the sales pipeline was complex
  • Need for a way to guarantee the highest level of service to premier customers while also keeping track of a large volume of smaller accounts
  • Users within geographically dispersed offices needed an easy way to share information and ideas with each other to improve business processes
  • Requirement for marketing database that produced ROI per campaign

Solution

  • Centralizing information in the cloud allows company to easily deploy company standards across the entire organization Updates (to fees and booking forms for example) are instantly available online, eliminating the paper trail back to Operations

Result

  • Operational efficiency doubled
  • Overall increase in customer satisfaction by 30%
  • Now the company have 360? of customer histories, enabling them to understand those customers’ travel patterns and needs more intimately, and therefore providing them with a more personal service

Singapore Based Corporate and Leadership Training Company

A Singapore based corporate and leadership training company gains 360 view of their customer after implementing CRM system.

Challenges

  • They had no access to tangible marketing results with no way to prove ROI, causing difficulty in allocating future marketing funds
  • A Centralized sales tool was needed to allow the organization to monitor and track all opportunities being worked on by the sales team
  • Integrating 3rd party application to capture web analytics (clicks, visits, Time spent on each page)

Solution

  • Uniform NetSuite CRM+ database provides single source of information for all sales activities
  • 3rd party tool tracks online advertising, pay-per-click and email campaigns to show exactly what’s working and not working.
  • Role-based dashboards enable coordinated team selling

Result

  • Lead quality and opportunity pipeline information improving both quantity and quality of sales calls
  • Full visibility into all prospect and customer activity enhances results for high-value and special-needs clientele
  • After integration the company gained deep visibility into customers and prospect behavior, this helps sales team to reach prospects in real time.

A Swedish owned Retail Enterprise

A Swedish owned marketing, distribution and retail company which focus on accessories geared towards Southeast Asia now increases its sales by 200%, by implementing NetSuite ERP the company accelerates its productivity only by adding 3 extra staff.“Seeing how easily we could monitor our inventory and transactions for the first time was a great moment.”

Challenges

  • Suffered from delays in financial reporting, fulfillment and other processes that impacted business performance.
  • Fragmented infrastructure imposed a high cost in hardware purchases, software licensing, and IT upgrades, maintenance and data backups

Solution

  • NetSuite selected in 2010 over SAP and Sage as a single, integrated cloud system that could meet all business requirements
  • Cloud architecture enables anytime, anytime access with fast and easy ramp-up for new users
  • Scalability and extensibility enables Candles and Supplies to pursue further business growth with financial planning and other enhancements

Result

  • By implementing NetSuite all C-level employees are able to have real-time view of its business, spanning sales, customers, inventory, ecommerce, costs, profitability and more.
  • Now our customer has detailed visibility into raw materials, labor and other costs to manage pricing and profitability, not possible with its previous siloed system.
  • Lag time of 30 days for financial reporting replaced with on-demand visibility into